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Noticeboard

On Friday 3 March we will be trialling a new telephone system.

If you call the surgery and the lines are busy you will receive a message telling you where you are in the queue, you can then make the decision to either call back later or continue hold.  As soon as a Receptionist is free they will take your call.

We are going to see how this works for patients and staff for a three month period and then review this system at the end of May.  Any feedback would be greatly appreciated.

Nurse Practitioners

Alistair Dempster

Advanced Nurse Practitioner

Nurse Practitioners are very experienced nurses who have undergone extensive and additional training to enable them to treat most acute and common health problems. 

Nurses

Alison Farrow

RGN, RM, ONC, GPN

Charlotte Davis
RGN
Susie Hewson

RGN

Practice Nurses are very experienced registered Nurses.  Their role is varied and includes management of some long-term conditions including hypertension, asthma, COPD and diabetes. They also offer help with other health issues including travel health, family planning, taking cervical smears, children and adult vaccinations, ear irrigation, injections and wound management.

Healthcare Assistants

Janine Hill
Healthcare assistants support practice nurses with their daily work and carry out tasks such as phlebotomy (drawing blood), blood pressure measurement and new patient checks. They may act as a chaperone when a patient or doctor requests one.
 
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