This website uses cookies to function correctly.
You may delete cookies at any time but doing so may result in some parts of the site not working correctly.
 

Noticeboard

On Friday 3 March we will be trialling a new telephone system.

If you call the surgery and the lines are busy you will receive a message telling you where you are in the queue, you can then make the decision to either call back later or continue hold.  As soon as a Receptionist is free they will take your call.

We are going to see how this works for patients and staff for a three month period and then review this system at the end of May.  Any feedback would be greatly appreciated.

Test Results

tests_and_results.jpgPlease phone for results of tests after 11:00. This helps to keep phone lines clear for people needing to request an urgent appointment or a home visit.

 

Our reception staff are not qualified to comment on results therefore it is your responsibility to check them and make any necessary follow-up appointment with the doctor.

Please note that we do have a strict policy regarding confidentiality and data protection. In this respect we will only give out results to the person they relate to unless that person has given prior permission for their release or if they are not able to understand them.

 
Call 111 when you need medical help fast but it’s not a 999 emergencyNHS ChoicesThis site is brought to you by My Surgery Website