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Noticeboard

Please remember to stay alert to stay safe. If you are out and about this weekend, wear face coverings, wash your hands and keep 2m apart.

 

IMPORTANT NOTICE:  NHS England have received reports today of a possible scam.

Some women are being contacted by text message, claiming to be from the call and recall service to advise they are overdue for screening. The message asks them to call a mobile number and provide personal details.

These messages are not from the NHS Cervical Screening Programme.

The Action Fraud Line has been contacted.

PLEASE SHARE WITH FRIENDS & FAMILY.

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Coronavirus notice:

Please see our Special Privacy Notice and COVID-19 Privacy Notice with regards to your data processing during these unprecedented times.  

Due to advice given by the BMA regarding the recent Coronavirus outbreak, we have temporarily had to stop our Drop-in facility, our early morning and late appointment 'extended hours' and also all future bookable online appointments.  This is for the health and safety of EVERYONE.  We apologise for this inconvenience and hope that normal service will resume in the near future. 
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Please note:
If you are ordering your prescriptions by telephone  please call between 10.30am and 1.30pm.  Alternatively you can request your repeat medication online, please ask at Reception for more details.

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Watch out in both surgeries for our campaign to get patients registered for online services.

Drop in Surgeries

We offer a drop-in surgery for registered patients (and those living temporarily in our practice area) weekday mornings from 8.30am. This is for patients who feel they need to see a doctor the same day.  Patients are seen in turn and should appreciate that there may be patients with appointments who will be seen before them.

Please note – emergencies take priority at all times.

As you will know we have had unusually high demand on booked and drop-in appointments over the past six weeks. To manage patients safely we have decided to change the arrangements regarding number of patients to be seen at drop-in. This change will start from 1st of May 2016.

There will be 18 appointments available to book at each surgery on the same day for drop-in, by attending at reception, as before. When 18 appointments are full, you will be asked if your problem is ‘medically urgent for today’.

If it is medically urgent a doctor will speak to you to decide when you can be seen. Children under 5 years old will also be assessed by a doctor to decide when they can be seen.

If you have a minor illness, please check with your local pharmacist if they are able to treat this under the Minor Ailment Scheme’.  You can also be seen at the Walk-In Centre on Broad Lane.

If you leave the surgery while waiting for your appointment, please return by the time advised by the receptionist and let them know when you that you have returned.

It is not possible to reserve a place in the drop-in surgery by telephone, (unless there are  exceptional circumstances) or by calling at the surgery the previous day. Also, it is not possible to request to see a particular doctor at drop-in surgery.

 Drop-in surgery is ideal if:

  • your illness has developed or deteriorated very recently
  • you are concerned that your condition should not wait until the next routine appointment

However, drop-in surgery can be quite busy, and there is often a wait to be seen. Because of this, the drop-in in not really appropriate for:

  • obtaining repeat prescriptions or results of tests
  • dealing with multiple problems
  • dealing with problems which have been present for some time
  • routine follow-up of chronic problems

If in doubt, please check with the receptionist.

 
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