Noticeboard

From 26 July 2021  there will be routine (non-urgent) pre-bookable telephone appointments available to book online or via reception each afternoon.  

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From 19th July, nothing will change at the surgery.  Patients will still need to wear a mask, socially distance and use hand sanitiser whilst in the surgery.  Staff will continue to wear PPE.   Thank you for your co-operation.

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Please if possible order your prescriptions online or call the surgery between 10.30am and 1pm only.

If you needing a non urgent call back from a clinician then please only call between 8.30am and 10.30am Monday - Friday or 1pm - 3pm on Monday, Tuesday, Wednesday or Friday.

Coronavirus notice:

Please see our Special Privacy Notice and COVID-19 Privacy Notice with regards to your data processing during these unprecedented times.  

Due to advice given by the BMA regarding the recent Coronavirus outbreak, we have temporarily had to stop our Drop-in facility, our early morning and late appointment 'extended hours' and also all future bookable online appointments.  This is for the health and safety of EVERYONE.  We apologise for this inconvenience and hope that normal service will resume in the near future. 
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Watch out in both surgeries for our campaign to get patients registered for online services.

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Your Data Matters

If you do not want your identifiable patient data to be shared for purposes except for your own care, you can opt-out by registering a Type 1 Opt-out Form.   

To register a Type 1 Opt-out, for yourself or for a dependent (if you are the parent or legal guardian of the patient) (to Opt-out) you can download the form from the link above and then return it to the surgery. If you change your mind, you can also use this form to opt back in.

This collection will start on 1 September 2021, therefore if you do not want your data to be shared with NHS Digital please register your Type 1 Opt-out with the surgery at least 2 weeks before that date.

The data held in your GP medical records is shared with other healthcare professionals for the purposes of your individual care. It is also shared with other organisations to support health and care planning and research.

Type 1 Opt-outs may be discontinued in the future. If this happens then they may be turned into a National Data Opt-out. You will be informed if this should happen and if you need to do anything. More information about the National Data Opt-out and how to opt can be found here.

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CORONAVIRUS UPDATE

Covid vaccinations for people aged 18-49

The NHS has now started phase 2 of the covid vaccination programme, vaccinating the healthier population aged 18-49.

Devonshire Green & Hanover Medical Centres will not be offering vaccinations to this cohort of patients. You will be invited by the NHS to have your vaccination at a mass vaccination centre such as Sheffield Arena or a pharmacy, or pharmacy led site, within 45 miles.

Unfortunately we are unable to help with vaccination enquiries for this group of patients. When you are eligible you will be contacted by the NHS with details on how to book your appointment. Please be patient and wait for your appointment, this is the biggest vaccination programme of its kind and it will take a while for everyone to be vaccinated. The NHS aims to have given all adults the first dose of the vaccine by the end of July 2021.

If you have a query about an existing appointment that has been booked through the national booking service please call 119 or visit www.nhs.uk/covid-vaccination. The practice is unable to help with these enquiries.

Vaccinating people in the top 9 JCVI groups

Devonshire Green & Hanover Medical Centres are  still offering first and second dose vaccinations to people aged 50+, people aged 16+ with long term conditions that mean they are eligible for vaccination, health and social care workers and carers. If you are in these groups and haven’t had your first vaccination yet please contact us on 0114 272 0255 / 0114 276 2248.

If you have already had your first vaccination with us, please wait to be contacted with an appointment for your second dose. We will be in touch when it is time for your second dose, please note that we may call at short notice as vaccines become available.

The vaccination site for the patients we are vaccinating is Porterbrook Vaccination Clinic.

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Many thanks to all our patients for helping us with the current situation by managing your health conditions at home. We want to reassure you however that if you have an urgent health need we are up and running to continue to offer normal care, but in a slightly different way.

Our access now is by telephone. Please be patient if you can’t get through - we have had a new phone system installed to make this easier.

When you speak to the receptionist they will add you to the doctor or nurse call-back list depending on your problem. A doctor or nurse will call you back on the same morning or afternoon to assess the problem. We are also able to video call those we need to see and can bring people in to be seen in surgery if their medical condition needs this.

If you don’t have a phone, and no-one who can phone for you please come to Devonshire Green so the receptionist can speak to you about how we will assess you.

Sick notes:

If you need a GP Fit note (sick note) for work we can arrange this by phone. If you are ‘Shielding’ due to your medical conditions, or ‘Self-isolating’ due to Covid 19 symptoms in yourself or someone in your household, please click here for guidance to download a letter for work regarding this. 

We will be looking over the next few weeks at ways of continuing normal workload in new ways (for example annual health reviews for Asthma/ COPD/ Diabetes/ Vascular and heart disease) and will be in contact with you about this.

Please see further information below about the Network Mental Health Project and links from the City Council for families with young children, and also see the Latest News section of our website for any Practice news. 

If you are suffering with musculoskeletal pain, (pain in muscles, bones, joints or  tendons), we have a Physiotherapist who may be able to offer you some support.    The clinics are on Mondays, please telephone reception and ask to book a telephone appointment in advance.  

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The Healthier Together is a community initiative

The Healthier Together programme relies upon patients and healthcare professionals working together to improve how local healthcare is delivered. The website provides advice for parents, young people and pregnant women, and clinical resources to support healthcare professionals – which means that your child is likely to receive consistently high-quality care, irrespective of which healthcare professional they see.

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Concerns regarding face coverings:

Wearing face coverings has become mandatory on public transport and comes into effect in shops on 24 July 2020. We are aware that some patients might be understandably anxious about the Government’s recent announcements around the use of face masks in various public settings.  GPs are not in a position to provide individual risk assessments or letters for patients who feel that they should be exempt from wearing a face mask in these settings. For more information regarding exemption from wearing face masks click here

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Help if you’re homeless: domestic abuse

If you aren't safe in your home because of violence, abuse or threatening behaviour, you can get help with a safe place to stay or support to stay in your home safely.  For more information on how to access help click on the link to Shelter

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Social Prescribing Service - We're Here for You

Our Health Link Worker can support and assess your needs and provide you with a social prescription – a service or activity – that will benefit your health and well-being. The Health Link Worker will arrange an appointment with you and discuss what types of support would benefit you. With your consent they will make suggestions and/or refer you to other services that may benefit your health and well-being and lifestyle. You will be offered support tailored to your own situation and the health link worker will keep in touch with you to review your progress. Our service works across the City with SHU Primary Care Network in Sheffield.
To access the service:

Contact your GP and ask for a referral for Social Prescribing. We look forward to working with you. 

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ShipShape work to tackle health inequalities and to empower people  to achieve their own health and wellbeing goals.  They run free and low-cost group and one-to-one sessions, both at our Centre and in outreach venues and develop positive cooperation with partner agencies.  To see more of about their what is going on click ShipShape - What's on guide

Welcome to Devonshire Green & Hanover Medical Centres

We value all our patients highly, and will try our hardest to provide the best care for you we possibly can - if you think things could or should be better - please let us know - we take all comments and feedback seriously.

We serve a very diverse and complex practice population, and we look forward to helping you whatever your background or health needs.

Did you know that if you are registered for online access to appointments and you find that you no longer need your appointment that you can cancel appointments online? Even if you didn't make the appointment online! 

If you would like to sign up for online access ask at Reception or click here to access our form and hand it in to Reception.

extended hours link

Do you want to join our Patient Participation Group??  for more information click here to download our invite.

 

Named Doctor for all Patients

See the new section under 'New Patients' giving details of this new government initiative - Named Doctor for all Patients.  NB: You can still see any doctor within the practice (the doctor you see doesn't have to be your 'Named Doctor') 

Get Well, Keep Well

We’re not just here for when you are unwell. Our team of healthcare professionals and back-up staff offer a number of clinics and services to promote good health and wellbeing whatever your medical condition.

Join In

Please have a look around the site and familiarise yourself with some of the online features such as ordering a repeat prescription. Whatever your thoughts, be sure to let us know via our feedback function. Comments and suggestions are always a great way of helping us continue to enhance the way we look after you.

(Site updated 26/07/2021)
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