Noticeboard

NHS Sheffield CCG have written an open letter to all residents to let you know about the challenges facing GPs in Sheffield and what you can do to help us, help you. Please take a few minutes to read it in full here:  https://www.sheffieldccg.nhs.uk/news/OpenlettertoallSheffieldResidents.htm

If you need to contact the practice, please note that we have a new telephone message.  Please listen carefully to the options available to ensure that you select the correct option as these have changed. 

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Flu vaccines available - 

If you are eligible please BOOK an appointment online or call reception weekdays between 4-6pm (excl Thursdays) to book.

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Reminder - Facemasks

Please could we ask patients to wear a facemask, socially distance and use hand sanitiser whilst in the surgery.  Staff will continue to wear PPE. This is for the safety of everyone.  Thank you for your co-operation.

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COVID Clinics

There are local clinics available for COVID vaccination.  If you haven't had your vaccination and would like one, please click on the link to grab a jab  for further details. 

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From 26 July 2021  there will be routine (non-urgent) pre-bookable telephone appointments available to book online or via reception each afternoon.  

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From 19th July, nothing will change at the surgery.  Patients will still need to wear a mask, socially distance and use hand sanitiser whilst in the surgery.  Staff will continue to wear PPE.   Thank you for your co-operation.

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Please if possible order your prescriptions online or call the surgery between 10.30am and 1pm only.

If you needing a non urgent call back from a clinician then please only call between 8.30am and 10.30am Monday - Friday or 1pm - 3pm on Monday, Tuesday, Wednesday or Friday.

Coronavirus notice:

Please see our Special Privacy Notice and COVID-19 Privacy Notice with regards to your data processing during these unprecedented times.  

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Watch out in both surgeries for our campaign to get patients registered for online services.

Practice Management

Deirdre Malesa

Practice Business Manager (based at Hanover Medical Centre)

The practice manager is involved in managing all of the business aspects of the practice such as making sure that the right systems are in place to provide a high quality of patient care, human resources, finance, patient safety, premises and equipment and information technology. The practice manager supports the GPs and other medical professionals with delivering patient services and also helps to develop extended services to enhance patient care.

Sarah Denton

Assistant Manager (based at Devonshire Green)

Administration

Jackie Thiselton

IT & Data Lead

Hodoo Maalin

Somali Link Worker

Reception

Receptionists provide an important link for patients with the practice and are your initial contact point for general enquiries. They can provide basic information on services and results and direct you to the right person depending on your health issue or query. Receptionists make most of the patient appointments with the GPs and nurses. They also perform other important tasks such as issuing repeat prescriptions and dealing with prescription enquiries, dealing with financial claims, dealing with patient records and carrying out searches and practice audits.

The practice has 1 senior receptionist and 13 receptionists / administrative staff.

 
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