News & Issues
This is the day our computer system will change.
We are hoping this will be straight forward and not
cause too many problems.
The new system will be a significant improvement and
your patience with us at this time would be greatly
In our latest newsletter we said that from November
2013 we would no longer be open on Saturday mornings
for pre-bookable or emergency appointments at
Devonshire Green. We had hoped to provide an early
Tuesday morning surgery instead. However, at the
moment we are not in a position to make this change
and so we will continue to offer our existing
Saturday morning surgery for the foreseeable future.
Please ask at reception if you are unsure about our
We are happy to welcome Rachel King, our new
Advanced Nurse Practitioner, to our surgery from 7
October 2013. Drop-in appointments at Hanover
Medical Centre will be with either the Doctor or
Rachel is a qualified and experienced Advanced Nurse
Practitioner who can manage most acute illness and
will, of course, liaise with the doctor about more
Rachel cannot issue sick notes, so if your main
reason for attending drop-in is to request a sick
note please consider making a booked appointment
with a doctor, or if urgent discuss this with the
For more information about the drop-in service,
please ask for a leaflet.
Read our 'Practice Pulse' - Spring & Summer
2013 newsletter for patients »
Participation Group's Report 2012-13